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5 Social Media Best Practices for Small Business



Social Media Best Practices for Small Business

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Social media is a form of online communication that enables you to communicate with customers and share information in real-time. You may use social media to reach your customers better, and build online networks to sell and market your goods and services. The most significant advantage of adopting social media is that it is a low-cost technique for increasing brand exposure.

While you will need to invest time and resources in developing your content, you can make high-quality content with a reliable phone and a few tools by following these social media best practices. Furthermore, you can reach your target audience through social media for a fraction of the cost of focused ads. However, there are risks associated with using social media for business. Before you begin, proceed carefully and learn social media best practices to know both the positives and negatives of this media.

Benefits of Social Media for Business

Social media with the help of social media best practices can help you interact with your consumers and understand what people are saying about your business. You can also use social media platforms for advertising, marketing campaigns, promotional giveaways, and mobile applications.

Your business can benefit from social media best practices to:

  • To expand your market reach to include global markets
  • Do market research to lower marketing expenses.
  • Boost sales by creating customer networks and marketing
  • To strengthen your brand
  • Talk about ways to do things better in business.
  • Hire skilled employees, for instance using employment networking sites like LinkedIn
  • Increase traffic to your website and enhance its search engine ranking.
  • watch out for your rivals in business.

5 Social Media Best Practices to Follow

1. Research target audience

While your social media followers will contribute to your overall target audience, do not assume they are your actual target audience (or even the same for every social platform). They could be a cross-section, a more focused selection, or even an entirely different audience from your actual target audience. To design the type of products that will meet your objectives, you must first determine who this content is intended for. Each social media site has its user base and trends, which have been extensively documented over time.

As with any social setting, clich├ęs about the types of people that use different platforms might exist. One of the most common is that newer apps are automatically only for teenagers. It is your responsibility as a business to base your strategy on real data and social media best practices and not on such stereotypes. Once you’ve compiled all of your research on your audience (both current and potential) into a single document, you can decide which percentage of them to target based on what will assist you accomplish your goals. Some questions to consider usually involve:

  • What common demographic information do we have on our customers?
  • What platforms do they frequently use, and how do they use them?
  • What do they want to see on social media that we can provide?

As the last step to figuring out your target audience in social media best practices, you should design personas that reflect various segments of your target audience. Demographic data might help you understand your audience’s wealth, geography, habits, and ideals. Personas assist you in visualizing the actual individuals with whom you want to interact and brainstorming about how your content will meet them along their purchasing journey.

2. Choose the right social media networks

There are plenty of popular social media platforms and social media best practices that your business may be using. Because getting the most out of any platform can require a lot of time and money, you should devote your business resources to the platforms that will provide you the most return on investment, or ROI.

Begin with any existing accounts you may have. Conduct an audit as per social media best practices in the following manner:

  • Keep detailed records of all your accounts (note relevancy, when it was last updated, brand consistency, and the profile page setup)
  • Assess your audience and followers (as outlined in the previous section)
  • Examine the effectiveness of your content (as compared to your goals)

Investigating potential new networks to complement existing ones is one of the social media best practices. Your options will be determined by the audiences reached by those platforms, as well as the types of content that perform well. Each platform is normally created for a specific type of material (Instagram is typically for image-based media, YouTube is for videos, and so on), as any time spent on that platform monitoring user-generated content will reveal. Lists like this one also collect typical social media trends and user behavior that might help you achieve your targets.

Instagram, for example, is the most popular platform for collaborating with influencers, and sponsored ads perform better on Facebook. Having said that, Facebook, Twitter, Instagram, and LinkedIn are by far the most popular social networking platforms. Although, according to social media best practices, you are not required to invest extensively in these platforms if they do not meet your objectives, having an account on all of them is advised. They are not only the most popular sites for people to connect with your brand, but they also frequently rank high in search engine results.

3. Have specific content strategies for each social network

Knowing your objectives, target audience, platforms, and competition is all important. However, your social media best practices will succeed or fail based on the content you share daily. The good news is that your strategies and social media best practices can allow for a long-term plan for content creation and its delivery. Keyword research can provide information about the topics that people are interested in.

This means using a service such as Google Trends to determine what search terms users usually use while researching a subject. Next, in your social media best practices, you should design a content calendar, which is essentially a schedule for producing and delivering content. A smart content calendar will account for every phase of the process, whether you’re writing blog posts or tweeting. Set timelines for briefing, copy expectations, graphic design resources, and editing. What is important in this part is that you can split your workload evenly and keep track of deadlines.

Social Media Best PracticesforSmall Business

Source: designAC

4. Audit performance

Gather all of your company’s social media profiles, including those you’ve never posted on or haven’t been active on in a long time. Record your username or handle for each platform, as well as the number of followers or subscribers, engagement metrics, or any other KPIs that may be relevant to each channel. Now that you’ve compiled a list of your top-performing posts on each platform, look for patterns from your social media best practices. Examine the similarities and differences between popular posts on each platform and across platforms.

The type of post, the post’s intended audience, the time it was posted, and any media in the post are all factors to consider. Determine what you want to improve now that you’ve determined the status of each of your social media pages in this social media audit. Your social media goals should focus on how social media best practices may help your business, such as improving brand exposure, engagement, and website traffic. Social media networks typically have analytics features that provide a variety of useful data. Record the engagement data, demographic information, top posts, impressions, and reach for each platform. This data consisting of social media best practices can reveal the platform’s strengths and limitations for your business.

5. Build strong and consistent visual

There is no doubt that social media postings with eye-catching graphics perform better than those lacking these elements in social media best practices. Humans are more likely to stop scrolling to look at a photo or watch a video than to read a post. 90% of information processed by the brain is visual. The human brain processes visuals 60,000 times faster than words. How do you go about developing visual content now that you know how crucial it is? These six strategies of social media best practices can assist you in creating strong visual content to enhance interaction on your social media platforms.

Brand consistency

First and foremost in social media best practices, your images must all be consistent with your brand’s content marketing strategy. Every piece of visual material should serve a purpose within the context of the broader plan and be consistent with the brand’s presentation. This comprises the brand’s color schemes, font styles, logo usage, and any other style rules that are in place.

Visual elements you should keep a close eye on include color palettes, logos, fonts, and images. Creating a good logo, picking impressive and effective color palettes, or choosing proper fonts or images that trigger positive emotion is not easy.

Social Media Best Practices Small Business

Source: templateAC

Go back to the basics

When creating visual material, you should always keep the basic principles of graphic design in mind. These fundamental rules or criteria enable designers to create visually appealing yet effective content.

Social Media Best Practices for Small Business

Source: Mike Davies

Create the appropriate image sizes

Each social media platform has its image requirements. When using the same image on multiple platforms, some graphics will be cropped, pixelated, blurred, or cut off. Before developing visual content, make sure you employ the appropriate proportions for each platform.

Social Media Best Practices-Small Business

Facebook banner via designAC


5 Social Media Best Practices Small Business

Source: Instagram ads via designAC

Content redistribution

One of the easiest ways to get more mileage out of your blogs or articles is to turn them into images for use on social media. Make eye-catching infographics, charts, or presentation videos out of old content. Text-centric information can benefit from imagery like this to make it more digestible and memorable.

Social Media Best Practices - Small Business

Source: designAC

Be innovative

Most importantly, be creative while creating your social media best practices. There are numerous competing businesses out there, all competing for a large audience. Get creative when developing visual material for social media and consider what your target audience wants to see. If you’re stuck or can’t come up with an idea, take a break and seek creative inspiration elsewhere. Social media marketing’s ultimate purpose is to engage your audience, bring leads to your website, and guide them through the customer experience. Effective visual content is the first step in finding your potential customers.

Must-known Rules When Sharing Posts via Social Media

After going through a variety of research from thought leaders and influencers, we discovered a set of social media rules that most could agree on for effective branding. Here is a list of the most frequently referenced social media regulations by professionals.

For all social media platforms

  • Post multiple times every day, but space them out every few hours.
  • Respond to all comments as soon as possible.
  • Understand the hashtag. One hashtag works just fine. Ten hashtags aren’t.
  • Always remember the 80/20 rule! First, entertain and inform your audience, then sell to them.
  • When discussing your company’s brand, use the first person plural (We, Us).


  • Do not like your post.
  • Do not post or tag images of fans, customers, or staff without their permission.
  • Don’t tag people or pages that aren’t relevant to your article.
  • Do not request Likes, Comments, or Shares.


  • Don’t forget to write great descriptions for your pins.
  • Always attribute and link back to the source.
  • Don’t utilize images that have no connection with your clickthrough content to gain more pins or hits.
  • Do not pin just your stuff.


  • It’s unprofessional to ask others to follow you or to use hashtags like #tagsforlikes.
  • Avoid overgrazing. Nobody wants their feed to be dominated by a single user.
  • Use hashtags appropriately for your brand. The recommended number for hashtags is 11.


  • Do not direct messages to those who follow you.
  • Do not use another company’s hashtag.
  • Do not purchase followers.
  • Don’t stuff keywords into your tweets.


While it’s thrilling and encouraging to see your following develop, keep in mind that a larger following isn’t always ideal in social media best practices. Furthermore, naturally increasing your following will take time, consistency, innovation, and a lot of hard work! Don’t be alarmed if you don’t go viral right away. Rather, use these techniques consistently to create a community that knows, trusts, and wants you to succeed.

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